We value the trust you place in us. That's why we insist upon the highest standards for
secure transactions and customer information privacy. Please read the following statement
to learn about our information gathering and dissemination practices.
Note:
Our privacy policy is subject to change at any time without notice. To make sure you are aware of
any changes, please review this policy periodically.
By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If
you do not agree please do not use or access our Website.
By mere use of the Website, you expressly consent to our use and disclosure of your personal
information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and
subject to the Terms of Use.
1. Collection of Personally Identifiable Information and other Information
When you use our Website, we collect and store your personal information which is provided by you
from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and
customized experience. This allows us to provide services and features that most likely meet your
needs, and to customize our Website to make your experience safer and easier. More importantly,
while doing so we collect personal information from you that we consider necessary for achieving
this purpose.
In general, you can browse the Website without telling us who you are or revealing any personal
information about yourself. Once you give us your personal information, you are not anonymous to
us. Where possible, we indicate which fields are required and which fields are optional. You always
have the option to not provide information by choosing not to use a particular service or feature on
the Website.
We use data collection devices such as "cookies" on certain pages of the Website to help analyse
our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are
small files placed on your hard drive that assist us in providing our services. We offer certain
features that are only available through the use of a "cookie".
We also use cookies to allow you to enter your password less frequently during a session. Cookies
can also help us provide information that is targeted to your interests. Most cookies are "session
cookies," meaning that they are automatically deleted from your hard drive at the end of a session.
You are always free to decline our cookies if your browser permits, although in that case you may
not be able to use certain features on the Website and you may be required to re-enter your
password more frequently during a session
Additionally, you may encounter "cookies" or other similar devices on certain pages of the Website
that are placed by third parties. We do not control the use of cookies by third parties.
If you choose to buy on the Website, we collect information about your buying behaviour.
If you transact with us, we collect some additional information, such as a billing address, a credit /
debit card number and a credit / debit card expiration date and/ or other payment instrument details
and tracking information from cheques or money orders.
If you choose to post messages on our message boards, chat rooms or other message areas or
leave feedback, we will collect that information you provide to us. We retain this information as
necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by
law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties
send us correspondence about your activities or postings on the Website, we may collect such
information into a file specific to you.
We collect personally identifiable information (email address, name, phone number, VLE code,PAN
number, UID details etc.) from you when you set up an account with us. We do use your contact
information to send you information/ offers based on your previous orders and your interests.
2. Use of Demographic / Profile Data / Your Information
We use personal information to provide the services you request. To the extent we use your
personal information to market to you, we will provide you the ability to opt-out of such uses. We use
your personal information to resolve disputes; troubleshoot problems; help promote a safe service;
collect money; measure consumer interest in our products and services, inform you about online and
offline offers, products, services, and updates; customize your experience; detect and protect us
against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise
described to you at the time of collection.
In our efforts to continually improve our product and service offerings, we collect and analyse
demographic and profile data about our users' activity on our Website.
Cookies
A "cookie" is a small piece of information stored by a web server on a web browser so it can be later
read back from that browser. Cookies are useful for enabling the browser to remember information
specific to a given user. We place both permanent and temporary cookies in your computer's hard
drive. The cookies do not contain any of your personally identifiable information.
3. Security Precautions
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of
the information under our control. Whenever you change or access your account information, we
offer the use of a secure server. Once your information is in our possession we adhere to strict
security guidelines, protecting it against unauthorized access.
The site has physical, electronic, and procedural safeguards to protect personal information about
user and his/her account information is protected by a password selected by the user. The site uses
industry-standard (Secure Socket Layer) SSL encryption in certain areas of the website to protect
data transmissions. However, no site can fully eliminate security risks associated with personal
information.
4. Your Consent
By using the Portal and/ or by providing your information, your consent to the collection and use of
the information you disclose on the Portal in accordance with this Privacy Policy, including but not
limited to your consent for sharing your information as per this privacy policy.
If we decide to change our privacy policy, we will post those changes on this page so that you are
always aware of what information we collect, how we use it, and under what circumstances we
disclose it.
5. Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and
contact details of the Support Manager are provided below:
Mr. Vikas Gargotra
Khidmat Ventures Limited
56, Extension Rajbagh, Srinagar, NEAR SBI BANK
190008
Jammu & Kashmir,
Phone: +91- 9622960077/9797902441
Email: khidmatventures@gmail.com
6. Questions?
Questions regarding this statement should be directed to the following
address: khidmatpay@gmail.com/khidmatventures@gmail.com